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Working in partnership for the people of Herefordshire

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Herefordshire Council's main postal address

Brockington
35 Hafod Road
Hereford
Herefordshire, HR1 1SH

Contact us online form

Herefordshire Council switchboard

Tel: (01432) 260000
E-mail: info@herefordshire.gov.uk

Opening hours
8:30am - 5:15pm Monday - Thursday
8:30am - 4:45pm Fridays

Customer services

Customer services provide access to over 700 council services, as well as many other voluntary and public organisations. You can contact the service using a single telephone number and email address:

Telephone 01432 260500
e-mail: info@herefordshire.gov.uk

There are Customer Service Centres and Help Points around the county. Use the link to find out more about the Customer Service Centres.

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Out of hours contacts

If you require emergency out of hours assistance please use the following numbers:

  • Herefordshire Housing Repairs Tel: (01432) 352555
  • Adult Social Care Tel: 0330 1239309
  • Children's Social Care Tel: (01905) 768020
  • Homelessness or Eviction Tel: (01432) 353608
  • Housing Harassment or Illegal Eviction Tel: (01432) 353608
  • Highways Tel: (01432) 260000
  • Civil Emergencies Tel: (01432) 260000

Customer complaints

Despite our best efforts, there may be occasions when you are unhappy with something we have done, or have not done, or about a service we provide. Use the link to find out about our complaints process or complain online.


 
Herefordshire Council, Brockington, 35 Hafod Road, Hereford HR1 1SH | Tel: (01432) 260000 | info@herefordshire.gov.uk